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FedEx Ground

2.9

About this business

This location is not open to the public 

Location details

6808 Ascot Park Dr, San Antonio, TX 78238, San Antonio, TX, 78238, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
2.9186 reviews
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Roy Gutierrez's profile image
Roy Gutierrez 
on Google
3 weeks ago

A package was scheduled to be delivered on a certain date, and three days later, I still didn't receive my package. I called every FedEx phone number I could find, and nobody knew where my package was other than it was on a truck somewhere. Customer service was very unhelpful and didn't have any knowledge of the tracking. The app was just as bad. This service totally sucks. 

Brian Long's profile image
Brian Long 
on Google
4 months ago

I was supposed to have package delivered between 2:45pm and 4:45 pm to my business today. We are closed on Fridays and it was a rather expensive piece of equipment, so I made arrangements to be there during those times. They attempted delivery at 12:13 pm. Piss poor company, with piss poor customer service and piss poor drivers. 

Cristopher (MoveMe)'s profile image
Cristopher (MoveMe) 
on Google
4 months ago

I work here as a delivery driver. This is an inside scoop as to why your stuff gets damaged or lost. We are literally drowning in packages in 100°+ weather majority of the year. Trucks are stuffed to the point you have no choice but to climb the pile in search for your next stop. They are literally killing people with their methods of operation. This facility is a circus, and wreaks incompetence. I'm a "good" driver half the day as for the other half I'm simply just trying to make it through the day alive! 

Brandon Jessee's profile image
Brandon Jessee 
on Google
4 months ago

Deliveries are always delayed no matter the condition. Will add a star everytime i get a package on time. 

Bianca Tillman's profile image
Bianca Tillman 
on Google
4 months ago

Impossible to get anyone on the phone, confusing set up. The only good thing is security is really nice. They helped get someone who was able to help me. Do not recommend this facility as a whole though. 

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Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.9 star rating with 186 reviews. 

When is FedEx Ground open?

FedEx Ground is open now. It will close at 4:00 p.m.  

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