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FedEx Ground
- Couriers & Delivery Services
- San Antonio, TX
About this business
This location is not open to the public
Location details
6808 Ascot Park Dr, San Antonio, TX 78238, San Antonio, TX, 78238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
My package keeps getting pushed off!!! Its supposed to be here on the 13th this month, the first attemp was unsuccessful and the proof of delivery they put was photo that they cover the lense with their hands! Signature is not even required and we have camera I never see anybody attempted delivery, they keep delaying it! It's already July 16th, and they pushed again for tomorrow July 17th!! So frustrating. I called fedex customer service to file complaint.
As a business, we've encountered issues with deliveries arriving before 8 AM, when our store is still closed. Our attempts to arrange pickup through online chat and AI voice assistance were unsuccessful. We only found resolution by calling and speaking with a representative, but each request takes over two days to approve, resulting in further delays of more than 10 days before we receive a package.
A package was scheduled to be delivered on a certain date, and three days later, I still didn't receive my package. I called every FedEx phone number I could find, and nobody knew where my package was other than it was on a truck somewhere. Customer service was very unhelpful and didn't have any knowledge of the tracking. The app was just as bad. This service totally sucks.
I was supposed to have package delivered between 2:45pm and 4:45 pm to my business today. We are closed on Fridays and it was a rather expensive piece of equipment, so I made arrangements to be there during those times. They attempted delivery at 12:13 pm. Piss poor company, with piss poor customer service and piss poor drivers.
I work here as a delivery driver. This is an inside scoop as to why your stuff gets damaged or lost. We are literally drowning in packages in 100°+ weather majority of the year. Trucks are stuffed to the point you have no choice but to climb the pile in search for your next stop. They are literally killing people with their methods of operation. This facility is a circus, and wreaks incompetence. I'm a "good" driver half the day as for the other half I'm simply just trying to make it through the day alive!
Frequently asked questions about FedEx Ground
How is FedEx Ground rated?
FedEx Ground has a 2.8 star rating with 188 reviews.
When is FedEx Ground open?
FedEx Ground is closed now. It will open at 8:00 a.m.
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