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FedEx Ground

2.8

About this business

Location details

801 North Arnold Blvd, Abilene, TX, 79603, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8103 reviews
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Phillip Melton's profile image
Phillip Melton 
a month ago

Horrible customer service and my package was delivered to the wrong address. When I call to get it taken care of. I was told different stories by each person that I spoke with. Now they are saying it will take another 24 to 48 hours to get my package and if the can’t retrieve it, I have to file for a lost package and wait another 4-5 days for it to ship back out. I was told that I would have information by the end of the day and haven’t heard a thing at all. So if I can help it no shipping on fedex again. 

Samuel Troy Tabor's profile image
Samuel Troy Tabor 
a month ago

Excellent. Help me get to work on time 

Elouisa Reyes's profile image
Elouisa Reyes 
a month ago

Ask for directions to nearest FedEx and no one knew where the nearest one was at.. I didn’t understand. How can you work FedEx? And not know.. no help at all I had to use google. 

Sheila Lantrip's profile image
Sheila Lantrip 
a month ago

You cannot speak to a person on the phone! It’s irritating as heck when you have a valid tracking number & they don’t have a record of it…therefore you cannot reach a REAL PERSON with a REAL PROBLEM. I see why their approval rating is so low. It’s absolutely correct!!! 

Mindy Gogle's profile image
Mindy Gogle 
3 months ago

My package has said out for delivery for two days. It has not been attempted at all. Now today it claims weather delayed. It's 63 and sunny! Then fedex won't speak to you and the system hangs up. No option for representative. 

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 2.8 star rating with 103 reviews. 

When is FedEx Ground open?

FedEx Ground is open now. It will close at 6:00 p.m. 

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