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FedEx Ground

3.4

About this business

Location details

12900 Plantside Dr, Louisville, KY, 40299, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4285 reviews
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Thomas Miller's profile image
Thomas Miller 
2 weeks ago

It is sad that as a delivery driver myself for a different company can get every single item to the correct door whether it being a apartment, a condo or a house, whether it be a large aquarium or cases of water or anything they desire for me to deliver and you all have no energy to walk up a few flights of stairs with a small package in hand. 

Ashley Engler's profile image
Ashley Engler 
a month ago

Had a package I presigned for them to leave- they didn’t leave it and took a picture of a neighbors door. Reached out to customer service and they agreed he was in wrong. Called Plantside who told them they would ensure driver came back. Someone sat at my house til I got home from work. Called again and told no ticket was created they’d create one and have an answer in an hour… two hours later still no package… UPS AND USPS are better than this 

Jacob Gross's profile image
Jacob Gross 
a month ago

I ordered something from eBay and they destroyed the label so they couldn't deliver it and now they're trying to deliver it to the wrong address. I've called and was told the shipper can only change the address and so the shipper called and they said only the customer can so the address just can't be changed. Absolute garbage company that lost a rare item I've been wanting for years and won't do anything to make it right. 

Purple Dragon's profile image
Purple Dragon 
a month ago

Sick and tired of what I wanted to talk to a wide agent they’re stupid robot won’t let me They keep hanging up on me. All I have to do is talk to a live agent. I don’t wanna talk to a stupid robot. You all need to get better. Customer service on the phone. 

Dyquell Weston's profile image
Dyquell Weston 
a month ago

Had packages delivered twice through FedEx each time it says the packages were delivered but I never received them. 

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 3.4 star rating with 285 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open tomorrow at 9:00 a.m. 

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