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FedEx Ground

1.9

About this business

Location details

10999 Air Park Rd, Ashland, VA, 23005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.9382 reviews
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Phil Andolino's profile image
Phil Andolino 
3 weeks ago

I Called the office today because the package I sent was already late one day for being delivered on Thursday and it was 3:00 in the afternoon on Friday and my customer called and said he hasn’t received the pkg yet! So I worked my way up the chain and talked to a “manager”. After a brief conversation I asked him to call the dispatcher and find out why a truck I was tracking was less than a mile (see screenshot I sent to my customer showing they were right up the road at 1:47pm) from the customer still hadn’t shown up in alm... read more

Andrew Everett's profile image
Andrew Everett 
4 weeks ago

Extremely disappointing. NEVER trust FedEx with time-sensitive deliveries 1 STAR — I WOULD GIVE ZERO STARS IF I COULD. I paid HUNDREDS OF DOLLARS for FedEx OVERNIGHT shipping to send my wife’s breast milk. This was an extremely time-sensitive shipment where the delivery date mattered. FedEx completely failed to deliver the service I paid for. What was supposed to be an overnight delivery took nearly HALF A WEEK, and the shipment still did not arrive as promised. I called FedEx multiple times trying to locate the package and ... read more

Frank Bailey's profile image
Frank Bailey 
a month ago

Never on time with delivery. Lies about customer not being home. Refuse to call customer when they can’t enter building for delivery. I don’t know how they’re still in business. Just horrible delivery and customer service. 

Layne Montgomery's profile image
Layne Montgomery 
3 months ago
Milton Darden's profile image
Milton Darden 
3 months ago

This has to be the worst experience I ever had dealing with a delivery service I been waiting for my package since the 11 it's now the 18th also my package was on the truck now they're telling my they can't find it after reading the reviews I see I'm not the only one having this issue this suppose to be a company we trust an yet they have ppl stealing from us within the cooperation an nothing is done about it I've been calling everyday an nothing is being done sooo much for being a valued customer I'm past disappointed I nev... read more

Frequently asked questions about FedEx Ground

How is FedEx Ground rated?

FedEx Ground has a 1.9 star rating with 382 reviews. 

When is FedEx Ground open?

FedEx Ground is closed now. It will open at 9:00 a.m. 

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