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FedEx Ground
- Transportation Services
- Newton, NC
About this business
This location is not open to the public
Location details
1936 Amity St, Newton, NC, 28658, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the most incompetent delivery service I've ever had the displeasure of dealin with. Package due 7/4. A week later they finally say it's gonna show up. The delivery driver "Josh" didn't even try to find my house. There's a house number on the road at the bottom of my driveway. TWO SIGNS with my house number. An today they didn't even try to get my package delivered after they're website said it'd be delivered today an some indian guy on the phone said it'd be delivered today. Beyond frustrating.
FedEx keeps telling me they can’t give my package and rescheduled the delivery without communicating to me or the sender and it shows me in the app it’s at the Newton, NC location. All I want them to do is hold the package so I can come get it and be done with them but I’m told no that can’t be done
Making this 3 stars instead of one Jared gave me a call on a Sunday to discuss everything and made sure that I would get my package on Monday. Sure enough when I got home the package had arrived as it was intended. Thank you Jared!! Wish i could add the video of the fedex employee scanning my package and then putting it back on his truck and leaving… So the solution to fixing an employee that is stealing packages is not to make sure the package gets to the customer but it is to wait 1-3 business days for a claim or see if yo... read more
They literally just tried to steal my package today. My tracking number 390514456618 showed my package which is a 36” blackstone grill was scanned and showed on the truck out for delivery. All of a sudden the FedEx truck from Newton, NC showed up and he said that it was not it was not on the truck. He wouldn’t give me any supervisor contact information was very shady. I believe he was going to say it was delivered and someone stole it. I contacted FedEx and still no response and still no package.
My package got put on the wrong truck. Driver told me it could be picked up at 5:30pm. Huge inconvenience but I said “ok”. Get here at 5:30 and no one is answering the gate button. Terrible customer service. I will avoid FedEx at all cost. And any employees that walked out were no help at all because they are contractors with a different company
Frequently asked questions about FedEx Ground
How is FedEx Ground rated?
FedEx Ground has a 2.3 star rating with 375 reviews.
When is FedEx Ground open?
FedEx Ground is closed now. It will open tomorrow at 9:00 a.m.
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