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Fec Credit Association

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About this business

Location details

2731 Nonconnah Blvd, Memphis, TN, 38132, United States

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Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
3.3105 reviews
5 reviews have no rating
Shakima Birch's profile image
Shakima Birch 
4 years ago

Horrible bank they stole my money to pay off a credit card that was $95 over the limit which was not due til 5/12/2019. So instead of me paying on my due date the took $395 and left me empty with no money for gas or food. Scam artist total rip offs. They need to shut down. Do not get. 

Tina McMinn's profile image
Tina McMinn 
recommend  Recommended
4 years ago

Love my Credit Union and all they do! 

Pat Woodruff Gunter's profile image
Pat Woodruff Gunter 
recommend  Recommended
4 years ago

Everything. I’ve been a member since 1982. 

Ervyn Alan Walton's profile image
Ervyn Alan Walton 
5 years ago

The no 24 hour hotline when problems occur outside of banking hours 

Kevin Bambury's profile image
Kevin Bambury 
5 years ago

I received a notification that my credit/debit card was compromised and would be shut off in 3 weeks. I called for replacement card and they will not issue replacement prior to turning off existing card. Was told 7 to 10 days for replacement. After arguing finally got it in 4 days via FedEx priority overnight. Waited 7 more days before I inquired about a new pin. Was told how to access and make changes to my pin using automated system. Did not work. Went to atm and tried pin they told me. Did not work. Now credit and debit i... read more

Barbara Thompson's profile image
Barbara Thompson 
5 years ago

This is the most unprofessional credit union that I have ever dealt with. Someone called me about my loan at 6:49pm and I spoke to the person. I called back 10 minutes later only to be transferred 3 times because no one knew what to do and kept saying the credit union is closed. I know that they are closed but someone just called me. Then Mika got on the line and kept saying that no one called because the credit union is closed. I attempted to tell her more than 4 times someone called me at 6:49pm and she kept saying that th... read more

Shanicka Winston's profile image
Shanicka Winston 
5 years ago

does anyone know the number to comfirm or deny fraud charges on you account to remove a hold? I am so sick of this credit union putting holds on my account with no notice. 

Business response:

Hi Ms Winston - we’re sorry to hear you’re having difficulties. Please call us at 800-238-8513 to discuss any suspected fraud & get help on your account. 

Kristin Diane's profile image
Kristin Diane 
5 years ago

I hate to give one star. They are EXTREMELY understaffed. I went to the Hacks Cross location a few weeks ago to get auto financing, but when I arrived there, I waited close to an hour. The teller in the front was sweet, and she told me what was going on which is why I decided to wait. When I finally got assistance from the Branch Manager, she felt the need to tell me that she will take my application, but I had to wait before it was processed because she hasn’t had lunch yet. The only thing I accomplished that day was openin... read more

Business response:

HI, Kristin - we apologize for the inconvenience and hope you will give us a chance to make it up to you. 

Fred Hurt's profile image
Fred Hurt 
6 years ago

Frequently asked questions about Fec Credit Association

How is Fec Credit Association rated?

Fec Credit Association has a 3.3 star rating with 105 reviews. 

When is Fec Credit Association open?

Fec Credit Association is open now. It will close at 6:00 p.m.  

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