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Faucets + Fixtures Overstock
- Retail
- Chesterfield, MO
About this business
Location details
16105 Swingley Ridge Rd, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This store probably expects you to pay and tries to delay your order until your credit card's window to file a chargeback has expired. The only response that I received cited COVID restrictions as a significant impact to their shipping times, however, they should be advertising that issue on their website in order to prevent issues like mine. My experience: - I placed an order on 1/31 - After no activity, I followed-up on 2/6 - no response - I followed-up again with an email and voicemail on 2/9. I received two responses hou... read more
Business response:
In todays business environment, shipping times change daily - even hourly depending on numerous factors including order quantity, item quantity, type of packaging needed per item/order, location of item(s) and many other factors that fluctuate in the Covid-19 environment we are currently working in. Each of our 7 warehouses and 2 offices are staffed with only 1 team member due to Covid-19 restrictions. The buyer threatened not only 1 time (as noted in the complaint) but numerous times in several emails on a credit card charg... read more
Frequently asked questions about Faucets + Fixtures Overstock
How is Faucets + Fixtures Overstock rated?
Faucets + Fixtures Overstock has a 1 star rating with 1 review.
When is Faucets + Fixtures Overstock open?
Faucets + Fixtures Overstock is open now. It will close at 6:00 p.m.
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