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Fat Uncle Car Rental
- Transportation Services
- El Monte, CA
About this business
Location details
9877 Garvey Ave, El Monte, CA, 91733, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
從未遇過這麼混亂的租車流程和服務效率，當初線上訂購與聯繫的客服訊息，到現場又完全不同...當初談定好的取出還車時間及費用,兩趟都不見人影,現場臨時來支援的員工什麼都不清楚，與客服感覺也只是網友？各自不清楚公司的流程和客戶預定資訊,讓人懷疑線上客服人員只負責讓客人先過來訂車，一律條件都先答應，要訂車時客服回覆很迅速,後續需要處理時又回覆很慢...原先客服聯繫談好的結果到現場又是另一套說法跟規定，費用也未事先說明清楚；另組朋友也遇到相似狀況，與客服先確認有該車款，到了現場卻沒有那台車款,不僅影響行程還要冒著違規與安全風險上路,希望能加強員工訓練及專業度. 只能說這次的經驗非常糟糕,以後還是會選擇回大間的租車行
很黑心的一家租车公司，我的车放在他家寄租，取车的时候超出我lease车规定的迈数14700迈，我要直接赔车行近$4000，而且还弄丢我一把电动钥匙、价值$600。他们明知道我的车是lease的，还昧着良心使劲租给客人开，嫌着黑心的钱。签合同时给你英文版合同，然后让你看得模凌两可，取车时用合同来说事，说跟他们没关系。我就想问这家缺心眼的老板，你不怕遭报应吗？还有那个“老孙家租车”，把收过来的车转给他们，然后自己玩人间蒸发，出了事互想推脱，这两家女老板是表姐妹关系，真是一窝黑！ 他们弄丢了我的钥匙，打电话不接，发微信不回，要她赔钱跟要她命似的，真是一家臭流氓！奉劝有闲置车的车主，不要进这个没有人性的租车行，否则坑死你没有商量！
I rented a vehicle from this company, and the experience involved serious safety and customer service issues.
服务很好
Frequently asked questions about Fat Uncle Car Rental
How is Fat Uncle Car Rental rated?
Fat Uncle Car Rental has a 4.3 star rating with 299 reviews.
When is Fat Uncle Car Rental open?
Fat Uncle Car Rental is open now. It will close at 7:00 p.m.
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