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Fat Ox - Public Insurance Adjusters

4.5

About this business

Location details

1618 N Center St, Hickory, NC, 28601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
4.541 reviews
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John Denito's profile image
John Denito 
3 months ago

On July 27th I woke up to 1 inch of water in my living room and kitchen. Fat Ox took a very stressful situation and made it less stressful. Can not say enough about the office staff and especially my adjuster Austin. He was very patient with all my questions, knowledgeable and always available any time of the day. I will definitely use again if needed. Thank you to everyone at Fat Ox. 

Lara Enwall's profile image
Lara Enwall 
4 months ago

I called Fat Ox after a tree hit our home in a storm. I thoroughly explained my situation and asked if they could help me. It’s a rental home, so it was of most importance that I get this house up and ready for a renter. This didn’t seem to be a problem at all when I spoke to them on the phone. I e-signed the paperwork. I sent photos of all the damage. The house was under repair for said damage, this was thoroughly explained and it did not seem to be a problem for them. When I sent the detailed photos my emails were ignored.... read more

Radio Greg's profile image
Radio Greg 
4 months ago

Not really sure what to think about this company. I had a difficult time getting them to call me back in the first place. Finally, the owner did call me and I agreed to use them. A month after I signed paperwork, they sent out a guy to inspect my roof. A month after that, they tell me my insurance company wouldn't budge and that I need to get an attorney to proceed further. I believe there was some miscommunication in information I gave them and my expectations of what a PA does. And I did not realize how bad State Farm is f... read more

Talon Brown's profile image
Talon Brown 
4 months ago

Edit: after my review the owner gave me a call to let me know they still didn’t have the checks because they had not been following up with the carrier, something I had previously asked them to do many times. He took absolutely no personal responsibility even with lost checks and months of delays. He asked I update this review with pictures of my new roof, here is one of my non existent roof because they still have not gotten the claim paid out. Ever have to call a company 7 times a 7 times a day to have a hope someone might... read more

Stefanie Reed's profile image
Stefanie Reed 
5 months ago

Terrible company, fraudulent and scammers! Do NOT use this company!! Lack of professionalism, lack of communication, lack of accountability. They lost our approval for our kitchen to be replaced by insurance (which was already approved prior to their “negotiations” with our strange adjuster. Now, we have been calling and emailing for months demanding our money that was already approved for the kitchen be returned and they refuse to respond to any of our requests! Unfortunately this is going to be an issue for our lawyer to g... read more

Frequently asked questions about Fat Ox - Public Insurance Adjusters

How is Fat Ox - Public Insurance Adjusters rated?

Fat Ox - Public Insurance Adjusters has a 4.5 star rating with 41 reviews. 

When is Fat Ox - Public Insurance Adjusters open?

Fat Ox - Public Insurance Adjusters is closed now. It will open tomorrow at 8:00 a.m. 

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