Fashion Story's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Fashion Story

3.9

About this business

Location details

1635 River Valley Cir S, Lancaster, OH, 43130, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 6:00 p.m.
Tue12:00 p.m. to 6:00 p.m.
WedClosed
Thu12:00 p.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat12:00 p.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.954 reviews
Select a rating
Joeva H.'s profile image
Joeva H. 
8 years ago

Wonderful experience. Scored beautiful dress for exceptional value and the staff was a tremendous help. If you've had problems in the past here..give it another shot. All staff is helpful without being pushy and kind. The young lady working there with long dark hair helped me find a few dresses that fit my body well and were of great value. If you are looking for a great dress for a fabulous value..shop here. You will feel like a princess and still have money in your pocket. 

Kellie H.'s profile image
Kellie H. 
9 years ago

In the past we haven't had great experiences with this store. However, I personally believe it was because the one lady that worked in there was horrible (pushy, untrusting and was down right rude) she made degrading remarks to people trying on dresses ( like my daughter! my daughter made a dress choice and she told her it wasn't an appropriate choice and that her day would come when it was an appropriate choice!) TODAY, they have a wonderful younger lady working that is beyond helpful and patient with customers. No pushy sa... read more

Rosemary L.'s profile image
Rosemary L. 
10 years ago

I was to start as manager in September. But owner wouldn't work with me so we would have enough coverage. 

Jennifer C.'s profile image
Jennifer C. 
10 years ago

The below reviews are very surprising... My experience was way different. To be blunt gals, the lady knows the store like the back of her hand so take advantage. She helped me find dresses that would flatter my hourglass figure so that I didn't have to waste time looking at things that clearly don't fit. I hate it when I look for a dress and it's not in my size or I try on something that looks cute on the hanger and horrible on me. She cuts that BS from the beginning so you don't have to go through that, how awesome is that!... read more

Amy R.'s profile image
Amy R. 
10 years ago

I had the worst shopping experience of my life today in this store. I had my two girls with me who will be in the market for dresses for the fall and spring. I was told by the person working that they couldn't try on dresses because the events they will be going to are too far in the future and also asked me if one of them was 10 (she's 14) What? I have never been talked to in such a condescending and rude manner at any other store in my life, I will never step foot in this store again and will let all of the people I know a... read more

Adena D.'s profile image
Adena D. 
10 years ago

Stay away from this store!!!!! The lady is very grabby and rude! I've encountered this lady twice and had terrible experiences each time. I'm not the type to talk back to someone and make further complaints but I immediately went to the mall office and made a complaint. She's the worst person I've ever came across! Don't support people like her! I wish I could've gave zero stars! 

Amanda L.'s profile image
Amanda L. 
11 years ago

Bought the prettiest dress here!! The woman was so nice to assist me with putting the dress on. Like!! Will come again. 

Sara T.'s profile image
Sara T. 
11 years ago

Love this place! The lady was so helpful in recommending styles that worked for my body shape. Bought a beautiful prom dress the other day and felt like a princess! We only get to feel that way once in a while - definitely go! :) 

Frequently asked questions about Fashion Story

How is Fashion Story rated?

Fashion Story has a 3.9 star rating with 54 reviews. 

When is Fashion Story open?

Fashion Story is closed now. It will open tomorrow at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com