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Farmers & Merchants Bank

3.5

About this business

Location details

1220 E Katella Ave, Orange, CA, 92867, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.513 reviews
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Barbara Clark's profile image
Barbara Clark 
2 days ago

They are customer driven. Their employees are very friendly, nice and helpful. 

Kim Fay-Anderson's profile image
Kim Fay-Anderson 
6 months ago

Perfect experience. Hannah was so nice and helpful. 

Ken Westphalen's profile image
Ken Westphalen 
7 months ago

Just called, the lady that answered was very short with me like I was bugging her, then without a word transferred me to another department which sent me to VM. Was calling to talk through refi option, but I’ll take my business elsewhere. 

Janet B.'s profile image
Janet B. 
a year ago

Worst service of any bank I've dealt with in 30 years. Actually, this bank functions like it hasn't been keeping up with the times in 20 years. ALL (online, phone, ATM, and in-branch) service is the worst. I've had 2 accounts at this bank for 4 years only because it's the only bank in my area that has large deposit boxes available. However, I'm ready to close my accounts as soon as I find another bank with large deposit box. First, the phone customer service line reps can rarely help and usually tell me to call my local bran... read more

Chris Nosalek's profile image
Chris Nosalek 
2 years ago

This branch has been great. I was with chase for 10+ years with my personal and business accounts. It is a totally different experience. Every time I call, I get a human and most of them know me by name and my kids. When I was using Chase and Wells I could never really get any help unless i went in person and my bankers were changing every 9-12 months and Id have to start fresh. I've had a few bumps in the road at FMB but they always prioritized me, fixed of the situation, and made me feel cared about. I use several differen... read more

Frequently asked questions about Farmers & Merchants Bank

How is Farmers & Merchants Bank rated?

Farmers & Merchants Bank has a 3.5 star rating with 13 reviews. 

When is Farmers & Merchants Bank open?

Farmers & Merchants Bank is open now. It will close at 5:00 p.m. 

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