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Farmers & Merchants Bank
- Banks
- Orange, CA
About this business
Location details
1220 E Katella Ave, Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Perfect experience. Hannah was so nice and helpful.
Just called, the lady that answered was very short with me like I was bugging her, then without a word transferred me to another department which sent me to VM. Was calling to talk through refi option, but I’ll take my business elsewhere.
Worst service of any bank I've dealt with in 30 years. Actually, this bank functions like it hasn't been keeping up with the times in 20 years. ALL (online, phone, ATM, and in-branch) service is the worst. I've had 2 accounts at this bank for 4 years only because it's the only bank in my area that has large deposit boxes available. However, I'm ready to close my accounts as soon as I find another bank with large deposit box. First, the phone customer service line reps can rarely help and usually tell me to call my local bran... read more
This branch has been great. I was with chase for 10+ years with my personal and business accounts. It is a totally different experience. Every time I call, I get a human and most of them know me by name and my kids. When I was using Chase and Wells I could never really get any help unless i went in person and my bankers were changing every 9-12 months and Id have to start fresh. I've had a few bumps in the road at FMB but they always prioritized me, fixed of the situation, and made me feel cared about. I use several differen... read more
I had pleasant interactions during my first couple of visits to this branch, and during phone calls made to the branch. I went in to inquire about a feature on my account that I was told about by 3 different representatives. Everyone said oh yeah, you have overdraft protection you can go straight to the atm and pull out cash if you ever need it in a pinch. Well, I was in a pinch and this was my last resort. Boy what a mistake. I came to this location to inquire about the feature and how I could utilize it. You should have SE... read more
Frequently asked questions about Farmers & Merchants Bank
How is Farmers & Merchants Bank rated?
Farmers & Merchants Bank has a 3.4 star rating with 12 reviews.
When is Farmers & Merchants Bank open?
Farmers & Merchants Bank is closed now. It will open tomorrow at 9:00 a.m.
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