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Farmers & Merchants Bank
- Banks
- Caldwell, OH
About this business
Location details
430 North St, Caldwell, OH, 43724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nonstop issues with our debit cards through "Shazam", keep getting locked out. That's not the banks fault per se. Also, the closing for our recent mortgage took right up to the 45th day from the date we went into contract, almost had to extend it. I do like the employees, always friendly and helpful.
The manager for the ladies in the front very rude. Now I see why they got all new people in there.
I wouldn’t call this place good with customer service since the employees have an attitude with their customers all the time and make comments to each other such as “oh great here comes another customer” with an attitude or sarcasm. If it is so hard to be nice to your customers or speak nicely around them then you shouldn’t work in customer service.
Set an appointment with a worker there, had a ton of questions about getting a loan because it was my first time trying to get a loan for a home. He answered a few of my questions but VERY vaguely. The gentleman acted like it was a waste of his time and like he wasn’t very motivated to help me. Waited for a response for two weeks and never heard anything.
Just all around awful on every level.
Frequently asked questions about Farmers & Merchants Bank
How is Farmers & Merchants Bank rated?
Farmers & Merchants Bank has a 2.9 star rating with 14 reviews.
When is Farmers & Merchants Bank open?
Farmers & Merchants Bank is open now. It will close at 6:00 p.m.
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