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FareHarbor
- Software company
- Denver, CO
About this business
FareHarbor is the leading global online reservation platform for the tour and activity industry. FareHarbor empowers tour operators to better serve their customers while increasing online bookings and revenue. Offices located in Hawaii, San Francisco, Denver, Boston, Amsterdam and Sydney
Location details
1515 Cleveland Pl Suite 400, Denver, CO, 80202, United States
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Jennifer on the support team at FareHarbor went out of her way when we had a special opportunity to collaborate with LIV Golf for a wine experience. We had a short time line to meet for this high profile opportunity and she understood the importance of the mission and delivered in record time. Thank you Jennifer!
The FareHarbor team is fantastic. Over the phone, via email, and in person I can’t think of a more supportive (and human) group of individuals backing your business. This workshop is great!
While it seems like they have a good support system, it is not. Their responses can be quick. But just with a ‘we will look at it and get back to you’. It takes much more time to get a response to your actual questions. Where often the answer is partial and not answering all my questions. It seems like their support has minimal technical knowledge and there seems no internal communication or way to escalate any questions to a more qualified person. What I’ve experienced is that anything more than basic requests, it’s a waste... read more
this company does not care about their customers. they have horrible support. We've been trying to get in touch with someone to help with the reservation system for months and have been told we'd get help but never have. If you're looking for a reservation system, this is not the one.
Fees much higher than other online booking portal. And if No refund, no exchange, say it flatly. Do not use tricks such as “We have upgraded to 100% cancellation policy”== which mean no refund, we keep all your money.
Frequently asked questions about FareHarbor
How is FareHarbor rated?
FareHarbor has a 3.4 star rating with 109 reviews.
When is FareHarbor open?
FareHarbor is open now. It is open 24/7.
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