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Fantastic Furniture
- Retail
- Morayfield, QLD
About this business
Location details
Super Centre, 312 Morayfield Rd, Morayfield, QLD, 4506, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Website stated they had an Executive chair available for click & collect as well as delivery. So I came in store to purchase it, only to be told there isn't a single one available in Queensland as they refused to sell floor stock as they were receiving stock at the end of the month. Staff were unhelpful and neglected to offer alternatives. I bought one instead from Officeworks :) Even at the time of writing this and the interaction I have had, their staff have yet to update their inventory on the website accordingly.
I have ordered the Belmore Couches over 8 weeks and was told that there would be a 6-8week wait. I have called them multiple times after the 6-7 week mark to see where the couch is and no one could give me an exact answer to whether the couch was completed and ready to be sent off or still being manufactured. I am quite over it as it’s almost been 9 weeks and was just told that it would be a 8-10 week wait.
Very friendly staff even with the work being done in the store
I have to give Bree (Manager morayfield) 100% in the job she does for the store. So my story is. I bought an electric recliner for my mother from the online FF place. Motor was faulty! They! The online service said they would send out a new part for me to fix/replace this. Sorry I’m not an electrician! After so many emails back and forth. Bree is the only one who rang me to ask how I went. I know have a new chair for my mother whom is in a nursing home. And the other one will get sent back to dispatch. Hopefully it won’t tak... read more
If I could give zero stars, I would. This has been the worst experience I’ve ever had buying and trying to get something delivered. I ordered a single mattress and waited a couple of weeks before contacting Fantastic Furniture, only to be told it would be delivered within seven days through their third-party delivery company, ShipIt. At the end of those seven days, I contacted ShipIt, who informed me that they hadn’t even received the mattress. They eventually located it and told me it was actually with Australia Post. I th... read more
Frequently asked questions about Fantastic Furniture
How is Fantastic Furniture rated?
Fantastic Furniture has a 3.9 star rating with 430 reviews.
When is Fantastic Furniture open?
Fantastic Furniture is closed now. It will open at 9:00 a.m.
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