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Fantastic Furniture
- Retail
- Cranbourne, VIC
About this business
Create a home you love at a price you can afford with our range of sofas, beds, dining, mattresses, kids furniture, storage and more! Find your Fantastic in-store & online today.
Location details
Cranbourne Home Centre, Shop 011/398 S Gippsland Hwy, Cranbourne, VIC, 3977, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Disappointed with both product and service I purchased a coffee table in July, and within just a few weeks, one of the legs detached unexpectedly, making it completely unusable. I reached out to the store to request a replacement or even just spare legs, but both were refused, with the excuse that it was an "assembly error." Frankly, I’m very disappointed. The product quality is poor, and the customer service was unhelpful and dismissive. I feel like I wasted my money, and based on this experience, I would not recommend thei... read more
Customer service at the Cranbourne store is completely non-existent. Over the weekend, it took nearly 20 minutes before we were even acknowledged by Steven who, when he finally approached, was nothing short of rude. His tone was condescending, making us feel stupid for simply asking if items were available, and his overall attitude made it clear we were an inconvenience to him. We normally shop at the Pakenham store, where the team is friendly and helpful, but as we were in the area, we decided to give Cranbourne a try. Safe... read more
Pretty good a little above the also rans
**Edit** whilst I am not taking away from the exemplary service I received in store, unfortunately their delivery service has let them down. We were expecting all of office furniture to be delivered on the same day, this did not occur which has caused a substantial inconvenience. Once again, Leanne stood up to get this resolved. We were initially hesitant after seeing some previous reviews, but our experience was nothing short of exceptional! Leanne went above and beyond to make sure we felt welcomed and taken care of from s... read more
Frequently asked questions about Fantastic Furniture
How is Fantastic Furniture rated?
Fantastic Furniture has a 3 star rating with 62 reviews.
When is Fantastic Furniture open?
Fantastic Furniture is open now. It will close at 5:00 p.m.
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