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Fantastic Furniture
- Retail
- Richland Hills, TX
About this business
Location details
978 Hunter St, Richland Hills, TX, 2300, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A business should always prioritise their customer satisfaction for return purchases, fantastic furniture is however, unaware of this. Furniture: 10/10 - as good as the price Customer service: 10/10 Instore employees were perfect Delivery: 2/10 Charged me two delivery fees - apparently they tried to reach on my phone and hung up after it didn't get a dial tone. Delivery driver refuses to acknowledge that they did not push the intercom buttons. As soon as the message changed that the delivery was returning to store, I called ... read more
I brought a sofa , then a few days later brought a recliner… I was only charged one delivery fee, and they came together… they said it would come within 2 weeks. Well….. they did exactly that, it came today nice and early, and the delivery men were excellent… I’m so pleased…. I’m sitting on my beautiful recliner chair now, and am yet to put my sofa together.. thanks for a wonderful experience fantastic furniture….❤️❤️❤️
A business should always prioritise their customer satisfaction for return purchases, fantastic furniture is however, unaware of this. Furniture: 10/10 - as good as the price Customer service: 10/10 Instore employees were perfect Delivery: 2/10 Charged me two delivery fees - apparently they tried to reach on my phone and hung up after it didn't get a dial tone. Delivery driver refuses to acknowledge that they did not push the intercom buttons. As soon as the message changed that the delivery was returning to store, I called ... read more
I am still waiting on this company to contact me over a rug that has not arrived. It has been 3 weeks with multiple attempts on my behalf to find out what's going on. Based on the total lack of communication alone, I would never shop here again nor would I say nice things to potential purchasers about this company.
Frequently asked questions about Fantastic Furniture
How is Fantastic Furniture rated?
Fantastic Furniture has a 4 star rating with 252 reviews.
When is Fantastic Furniture open?
Fantastic Furniture is closed now. It will open at 9:00 a.m.
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