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Family Leisure
- Furniture Stores
- San Antonio, TX
About this business
Location details
9631 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the sales transaction went well but it's been problem after problem since then. we were told that they could grade and install on the same day because we have several dogs to put in a kennel. when the installer called he said he had to grade and install on separate days, yet when the weather screwed up his plans he said he had to do both on the same day. so obviously he could do it on the same day, he just didn't want to. when the pool was being installed i noticed they were putting the wrong liner in, they didn't put the la... read more
Very poor service. Lack of knowledge about their pools which is a primary sales point for them. Everything in there seemed extremely over priced.
We recently purchased a spa from them and everything went great. We could not be more satisfied. The staff was friendly, great selection, great price and even better customer service. I recommend them highly.
Not holding true to their ads on tv...says a sale is going on and talking with DOC for weeks. Went in today to buy said pool table , different "sales Prices" much higher at the store then said TV ad. ...not going back
We recently made a purchase but were unhappy with how it looked in our outdoor space. Wanted to exchange it but would have to pay 15% equaling over $300. We will not be returning.
I bought a pool from Family Leisure 2 years ago, with "the best" liner available as well as an extended warranty. That the salesman was eager to sell me in addition to buying their top of the line pool. Two weeks ago my liner ripped at 11:00 pm and flooded my back yard, 37000 gallons of water drained out of my pool in less than 5 minutes. Contacted Family Leisure and my call was directed to Austin Lampkin, informed him of the situation and made a warranty claim. He has told me lie after lie as far as my warranty coverage, he... read more
I bought a pool from Family Leisure 2 years ago, with "the best" liner available as well as an extended warranty. That the salesman was eager to sell me in addition to buying their top of the line pool. Two weeks ago my liner ripped at 11:00 pm and flooded my back yard, 37000 gallons of water drained out of my pool in less than 5 minutes. Contacted Family Leisure and my call was directed to Austin Lampkin, informed him of the situation and made a warranty claim. He has told me lie after lie as far as my warranty coverage, he... read more
We have called and also walked into the store for information regarding parts and service. Each time we have been treated with rude service / parts people. They don't seem to care a bit if they help you or not. We were told to leave our number and someone would call back - NOT. Had to call back and then got cut off by the guy saying I won't be able to get a price until tomorrow. You would think they have some idea of cost since it's a typical 2 HP motor. Oh well, we've learned our lesson. three times of being treated the sam... read more
Frequently asked questions about Family Leisure
How is Family Leisure rated?
Family Leisure has a 3 star rating with 6 reviews.
When is Family Leisure open?
Family Leisure is closed now. It will open tomorrow at 9:00 a.m.
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