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Family First Credit Union

4.8

About this business

Location details

1110 Long Pond Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed10:30 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.864 reviews
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Mark Frillici's profile image
Mark Frillici 
on Google
3 weeks ago

Kaliegh at Greece, is awesome! Always helpful, very knowledgeable and eager to please!!!! 

Anonymous's profile image
Anonymous 
on Google
a year ago

If I could give this CU negative stars, I would. I recently moved to the area and was excited to open an account at a local CU. I've long believed in CUs and have used them as opposed to a "regular" bank for decades. But the "service" I received at Family First was disrespectful from the beginning, their hidden fees and charges ridiculous, and the employees abrupt and rude. If you have a complaint, all they'll do is repeat the company policy, and if you disagree or ask for a redress of unfair and unknown charges .... they ju... read more

CR's profile image
CR 
on Google
a year ago

If I could give this CU negative stars, I would. I recently moved to the area and was excited to open an account at a local CU. I've long believed in CUs and have used them as opposed to a "regular" bank for decades. But the "service" I received at Family First was disrespectful from the beginning, their hidden fees and charges ridiculous, and the employees abrupt and rude. If you have a complaint, all they'll do is repeat the company policy, and if you disagree or ask for a redress of unfair and unknown charges .... they ju... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Kaliegh was the best. She was constantly going above and beyond for me!! She was so patient and answered every one of my billions of questions and emails. I can't say enough good about her to express my gratitude. 

RaeAnn Thomas's profile image
RaeAnn Thomas 
on Google
a year ago

Kaliegh was the best. She was constantly going above and beyond for me!! She was so patient and answered every one of my billions of questions and emails. I can't say enough good about her to express my gratitude. 

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Frequently asked questions about Family First Credit Union

How is Family First Credit Union rated?

Family First Credit Union has a 4.8 star rating with 64 reviews. 

When is Family First Credit Union open?

Family First Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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