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Family First Credit Union

4.8

About this business

Location details

1110 Long Pond Rd, Rochester, NY, 14626, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed10:30 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.868 reviews
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Debbie Alimentato's profile image
Debbie Alimentato 
a month ago

Family First is very supportive and accommodating to their clients. 

Melissa Jenkins's profile image
Melissa Jenkins 
a month ago

Horrible customer service! I've been looking to complete a first time home buyers program. Was referred by a friend saying how reputable the business was. I reached out and was sent information to fill out an application for pre approval. Months and months went by. I sent a follow up email for more information since this is my first time. No one ever bothered to reply to my email or to reach out to me with any other information. I don't have time to play with businesses when I'm trying to get my first house. If you're not go... read more

Ronald Sabernick's profile image
Ronald Sabernick 
a month ago

I had Kaliegh Zwald assist me with a haloc loan. She made it so easy with dealing the county and my insurance companies. I was able to really get a good hold on my finances, and use my investments to work for me. When you bank here, you can tell that they actually care about people and your situations. I would 10 out of 10 star this if I could! 

Patty GIVERSON's profile image
Patty GIVERSON 
a month ago

I went to get a bank check for a wedding to the long pond rd office. My customer service was excellent ! Dalaynia gave me some good advice regarding the bank check for my daughter's wedding. As they do not have a joint account. She guided me threw a note I could but on the check as well. She was well informed and my service went without a glitch. Very efficient! Thanks Dalaynia 

Mark Frillici's profile image
Mark Frillici 
3 months ago

Kaliegh at Greece, is awesome! Always helpful, very knowledgeable and eager to please!!!! 

Frequently asked questions about Family First Credit Union

How is Family First Credit Union rated?

Family First Credit Union has a 4.8 star rating with 68 reviews. 

When is Family First Credit Union open?

Family First Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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