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Fairfax County Federal Credit Union

4.7

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Location details

4201 Members Way, 4201 Members Way, Fairfax, VA, 22030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7677 reviews
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Alex O.'s profile image
Alex O. 
3 years ago

Nextmark Credit Union - this financial institution extorts money from its customers. I had the misfortune of having a Home Equity Line of Credit (HELOC) account with Nextmark Credit Union. This was a big mistake! Nextmark Credit Union had subjected me to pay late fees almost monthly even when my monthly payment is not late. On many occasions I would referenced the automatic receipt issued by Nextmark Credit Union for an external bank transfer, they would insist until Nextmark Credit Union make up their mind to collect the fu... read more

Jayson's profile image
Jayson 
4 years ago

This is the worst financial institution that I've EVER had the misfortune of dealing with. Their mobile app is incapable of processing deposits. I deposited a $1300 check using their mobile app. The money went into my account, two days later the money was removed from my account. I could NEVER get a clear story from them on the phone as to why the deposit got kicked out. But I went to their main branch and deposited the check in person. No easy feat because I now have to drive all the way across Fairfax county to get there -... read more

Jayson's profile image
Jayson 
4 years ago

This is the worst financial institution that I've EVER had the misfortune of dealing with. Their mobile app is incapable of processing deposits. I deposited a $1300 check using their mobile app. The money went into my account, two days later the money was removed from my account. I could NEVER get a clear story from them on the phone as to why the deposit got kicked out. But I went to their main branch and deposited the check in person. No easy feat because I now have to drive all the way across Fairfax county to get there -... read more

Cameron M's profile image
Cameron M 
5 years ago

My wife and I got a second mortgage with Fairfax County Federal Credit Union (now NextMark Credit Union) in 2016. We paid off the mortgage in December 2019. Multiple bank tellers told us it would take 4-8 weeks to receive the lien release. I called the county land records office in early March and found out the county had already processed it but NextMark hadn't sent it to me yet. Over the next few weeks, I called NextMark and went to the branch several times to inquire about the status of the lien release. After multiple un... read more

Cameron M's profile image
Cameron M 
5 years ago

My wife and I got a second mortgage with Fairfax County Federal Credit Union (now NextMark Credit Union) in 2016. We paid off the mortgage in December 2019. Multiple bank tellers told us it would take 4-8 weeks to receive the lien release. I called the county land records office in early March and found out the county had already processed it but NextMark hadn't sent it to me yet. Over the next few weeks, I called NextMark and went to the branch several times to inquire about the status of the lien release. After multiple un... read more

Frequently asked questions about Fairfax County Federal Credit Union

How is Fairfax County Federal Credit Union rated?

Fairfax County Federal Credit Union has a 4.7 star rating with 677 reviews. 

When is Fairfax County Federal Credit Union open?

Fairfax County Federal Credit Union is closed now. It will open at 9:00 a.m. 

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