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Fairfax County: Department of Tax Administration
- Finance
- Fairfax, VA
About this business
Location details
Fairfax County Government Center, 12000 Government Center Pkwy, Fairfax, VA, 22035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My five stars are not for Fairfax County Tax Administration, but for the employee who answered my call yesterday. I was very frustrated when I called, and I felt bad because I knew it wasn’t her fault. Despite my frustration, Ms. Basta remained calm and professional throughout the conversation. She was very patience and kind with me. She answered all of my questions, I truly appreciate her help.
I think I’ve called at least 6 times and can’t ever reach someone just to get information about paying my bill. The automated selection sucks. And it’s like… I have no clue how to get this bill paid without talking to someone
Why does it take Fairfax County 8-10 weeks to process and another 6-8 weeks to refund real estate property taxes for exempted disabled veterans. Process improvement is lacking.
I visited the Tax Payment office a few weeks ago to renew my business license. I’ve been meaning to write this review and finally found a quiet moment to do so. A young woman at the cashier counter offered to assist me and mentioned she was still in training. She was polite, respectful, and genuinely eager to help. Unfortunately, what stood out was the behavior of the older woman behind her; she abruptly grabbed the papers, slammed them down, and raised her voice in front of both of us. It was unprofessional and made for an ... read more
Frequently asked questions about Fairfax County: Department of Tax Administration
How is Fairfax County: Department of Tax Administration rated?
Fairfax County: Department of Tax Administration has a 2 star rating with 114 reviews.
When is Fairfax County: Department of Tax Administration open?
Fairfax County: Department of Tax Administration is closed now. It will open at 8:00 a.m.
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