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Factory Direct Furniture
- Furniture Stores
- East Ridge, TN
About this business
Specializing in: - Furniture Stores - Outlet Stores
Location details
5090 South Terrace, East Ridge, TN, 37412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1 Bad experience. I purchased a sofa and 2 recliners. I made the mistake of paying cash. The salesperson, Tracy Martin assured me that everything was in stock and my delivery would be next Thursday. On delivery date, I received a call stating they only had 1 recliner and would probably next week before the other recliner arrived, but could not assure me I would be receiving it next week. They have my $3,052 and I am at their mercy. LESSON LEARNED!!!!
So far, they have been very slow to respond to an issue with a purchase we made. Purchased a "Credenza". Did not think to try to open doors for a couple of days. Three out of four doors have a problem. Two doors very, very, hard to open. Going back to store to talk to them in person!
Frequently asked questions about Factory Direct Furniture
How is Factory Direct Furniture rated?
Factory Direct Furniture has a 3.7 star rating with 610 reviews.
When is Factory Direct Furniture open?
Factory Direct Furniture is closed now. It will open tomorrow at 9:00 a.m.
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