Extendicare Sunset

Sher 

on Google

10 months ago

Sadly, my mother had to be moved to this facility and we are beyond disappointed. Other than it looking like a nice building from the outside, having what looks like lots of activities for those who can participate, some updated flooring in parts of the home, and a little seating area for visitors at the entrance, there is absolutely nothing good about this place. It is very crowded and really noisy, it is run-down and depressing, and while there are some larger rooms, most are very small with the bathroom being shared betwe... read more

Sher 

on Google

10 months ago

My mother was moved here from another facility and so far we are very disappointed. Sunset is far more crowded and noisy; at the other facility the staff were super friendly and always greeted us with a smile, but here you hardly get acknowledged unless you say something to them first; they are very slow to respond to calls from residents (one lady was hollering "help!" for several minutes before anyone came to see what was wrong); the facility is very dated and depressing; some rooms are larger but many are very small, and ... read more

Alan Bowes 

on Google

a year ago

When entering the carehome you have to walk through a wall of cigarette smoke as people smoke right at the door going into the building.The littering of cigarette butts all over the side walk is disgusting.On many occasions when entering the building the smell of cigarette smoke and the smell of cannabis smoke is revolting.There seems to be a complete lack of respect for other people and a lack of enforcement of the smoking regulations at this facility and it needs to be addressed.