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Exec Rent A Car West Covina

4.1

About this business

Location details

1829 E Garvey Ave N, West Covina, CA, 91791, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.185 reviews
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Jay Jungyoon Kim's profile image
Jay Jungyoon Kim 
on Google
2 weeks ago

I was charged for 2 gallons of fuel after driving only 35 miles and adding 1 gallon before returning the car. Their return photos show the fuel gauge barely dropped — from just above half to just below — and the range only decreased by about 20 miles. The 2-gallon charge felt excessive. I expressed this concern politely, and the general manager informed me that if I chose to dispute the charge through my credit card company, I would no longer be able to rent from them. That response was disappointing. Discouraging a customer... read more

Jee Oh's profile image
Jee Oh 
on Google
2 weeks ago

The manager, Beatrice, was completely unprofessional. It was impossible to have a proper conversation with her—she never listens to customers! She just talks over you and refuses to hear anything you say. HAHA 

Jay Jungyoon Kim's profile image
Jay Jungyoon Kim 
on Google
2 weeks ago

I was charged for 2 gallons of fuel after driving only 35 miles and adding 1 gallon before return. Their own photos clearly show the fuel gauge dropped only slightly — from just above half to just below half tank, and the range dropped only 20 miles. That’s well under 1 gallon of actual usage, meaning the charge was excessive. I would’ve been fine paying for 1 gallon, but this was not fair. When I politely raised this issue, Beatrice Figueroa, the General Manager, told me that IF I DISPUTED THE CHARGE THROUGH MY CREDIT CARD ... read more

Channthy Peav's profile image
Channthy Peav 
on Google
3 weeks ago

Beatrice is an amazing worker! I am a returning customer because they always work with me and overall satisfied every time I walk out. I came in last minute and it was so quick and easy. Definitely recommend. 

Paul Ramirez's profile image
Paul Ramirez 
on Google
a month ago

Very professional and a great experience. 

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Frequently asked questions about Exec Rent A Car West Covina

How is Exec Rent A Car West Covina rated?

Exec Rent A Car West Covina has a 4.1 star rating with 85 reviews. 

When is Exec Rent A Car West Covina open?

Exec Rent A Car West Covina is closed now. It will open tomorrow at 7:00 a.m. 

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