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6070 Poplar Ave Suite 250, Germantown, TN, 38138, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
100% garbage just like the AI try to connect us with you say you have 24 hour customer service no you don’t you put us on with AI it doesn’t understand anything wasted my time. Don’t use this bank.
As an employer, I would recommend any other financial institution to partner with over Evolve and their supported Branch card. Unequivocally the worst and most unhelpful support experience I've ever had in my entire professional career. Can tell employees their card activation problems are due to clerical errors on the employers part, but when I verify this is not the case and call them directly, suddenly we can't discuss account details. I called because my employee has been waiting 4 hours for a call back and is risking ev... read more
Closed my account with $8,000 deposited and refused to refund it. I reached out to their support team over 10 times and they ignored me. I reached out to their CEO directly over email and he ignored me. Thieves and criminals.
Chose a different bank, they aren’t reliable. I had some obvious fraud and all the proof and they didn’t want to help me out on getting my money back.
Very good people!
Evolve Bank & Trust - Mortgage has a 4.2 star rating with 331 reviews.
Evolve Bank & Trust - Mortgage is open now. It will close at 5:00 p.m.
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