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Evolve Bank & Trust
- Banks
- Memphis, TN
About this business
Location details
6070 Poplar Avenue STE 100, Suite 100, Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My issue is simply one of common courtesy.... simple request for a chat with Evolve Bank and Trust SBA department servicing our account.... I gave up after a week of calls, texts and emails....no response. This entity simply doesn't care.... would not recommend utilizing Evolve Bank and Trust for any of your business needs. Based on many other reviews I read it appears to be a common theme.
100% garbage just like the AI try to connect us with you say you have 24 hour customer service no you don’t you put us on with AI it doesn’t understand anything wasted my time. Don’t use this bank.
As an employer, I would recommend any other financial institution to partner with over Evolve and their supported Branch card. Unequivocally the worst and most unhelpful support experience I've ever had in my entire professional career. Can tell employees their card activation problems are due to clerical errors on the employers part, but when I verify this is not the case and call them directly, suddenly we can't discuss account details. I called because my employee has been waiting 4 hours for a call back and is risking ev... read more
Closed my account with $8,000 deposited and refused to refund it. I reached out to their support team over 10 times and they ignored me. I reached out to their CEO directly over email and he ignored me. Thieves and criminals.
Very good people!
Frequently asked questions about Evolve Bank & Trust
How is Evolve Bank & Trust rated?
Evolve Bank & Trust has a 4.4 star rating with 453 reviews.
When is Evolve Bank & Trust open?
Evolve Bank & Trust is open now. It will close at 5:00 p.m.
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