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Everyroom
- Retail
- Abbotsford, BC
About this business
Location details
1779 Clearbrook Rd Unit 114, Abbotsford, BC, V2T 5X5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall, given the price, the quality is pretty good. Review of the couch below. I only gave three stars because the customer service was absolutely horrendous. Customer Service (1 Star) Everyroom is clearly using a call center in Bangladesh, or some other far flung place. The operators speak very poor English and are quite snarky, and basically useless when you call them. Set-up (2 Stars) My couch arrived in 3 large boxes on 2 pallets. Each of these boxes weighs several hundred pounds, but it wasn't too hard to break d... read more
If I could give lower than 1 star I would. I saw bad reviews before purchasing and like every other person I took it with a grain of salt however I have been dealing with their “customer service” -if you can call talking to someone who just replies with ChatGPT responses customer service- for over 7 months. Painstakingly waiting for a response that would sometimes take over a month. The couch is poorly made and starting ripping after 5 months of use. They refused to pay for shipment back to their warehouse to get it fixed ev... read more
We ordered a custom sectional from Everyroom in December and, unfortunately, after nearly six months and multiple remediation attempts, we are still left with a couch that does not match the quality or appearance of the showroom model we purchased. Throughout the process, we tried to be patient and collaborative. To Everyroom's credit, they did make several attempts to address our concerns, including replacing components and covers. However, the final product still has significant issues, including inconsistent fabric grain... read more
I would give no stars if I could. Horrible quality and this is a bait and switch company. What we sat in in showroom is not what we got. You clearly get what you pay for which is garbage.
We ordered a large sectional couch. It was delivered 2 days late, damaged, and the color and quality do not match what we ordered. We immediately left messages for the store and its been several business days without a reply. Don’t waste your money here.
Horrible experience with everyoom. Absolutely terrible customer service, no accountability for mistakes, and bad quality. Avoid at all costs. Go with a competitor in a close price range like Cozey and steer clear of this company.
Frequently asked questions about Everyroom
How is Everyroom rated?
Everyroom has a 4.3 star rating with 63 reviews.
When is Everyroom open?
Everyroom is closed now. It will open on Monday at 9:00 a.m.
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