Everbank Financial Corporation

Mike S. 

on Google

3 months ago

Everbank has been my main bank since close to when it began service, in the late 1990s. A few years ago TIAA took it over, and recently it changed back to being called Everbank. I never had any real problems with them, until about 6 months ago. I made a payment to a utility for $300.xx in their app and they never paid it. But I saw they returned $200.xx to my account and they couldn't tell me why. Then I started getting late payment notices from the utility. I spent way too much time on the phone with Everbank trying to stra... read more

E L 

on Google

10 months ago

CD: originally opened under TIAA but EverBank acquired the company— it has been a nightmare. STRONGLY ADVISE STAYING AWAY FROM EVERBANK. 1) Website/app are useless except for opening an account 2) Cannot make CD maturity plan in advance even if you CALL [ridiculous considering EVERY other REPUTABLE BANK has that feature built into their platform] 3) Customer Service said I must call on the DAY OF MATURITY to make my end-of-term selection; if closing the account, they will MAIL ME A CHECK [Again, reputable banks allow for tra... read more