Bernard J. on Citysearch
9 years ago
12/14/2011, 00:15 AM
Poor Repair Estimates and Diagnosis – I took my mercedes here for an estimate recently on a repair, but they did not seem knowledgable in the specific repair that was common for this model. They tried to charge me double the labor hours that would have normally been necessary for the repair according to the mercedes-benz blogs. Do you homework online before you take your car here, be warned! Or they might try to do this to you also.
They also charged 3 hours of labor for diagnosis of the problem. Customary at any shop should be 1 hour for diagnosis, if any is charged. But I didn't know that until after I paid, so that right off the bat made me not want to have the repair done here at this shop. I took it somewhere else. Look at reviews for Eurasian San Antonio.