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E*TRADE Financial Corporation
- Financial Services
- New York, NY
About this business
Location details
1345 6th Ave, New York, NY, 10105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid. Service is now terrible
The absolute worst financial institution ever dealt with! Had restrictions placed on accounts months ago. To get the restrictions released their special research department asked a bunch of intrusive questions. Then restrictions were finally released after quite a while. After a few months, Etrade again randomly placed another restriction! Now my funds are frozen and have no access to them! They tried to tell me they locked my account because of transactions from months ago (which already cleared and were released)! I have n... read more
I opened an account with ETRADE and deposited substantial funds. Without any warning, ETRADE locked my account, which prevented a scheduled payment to my Barclays credit card from going through. As a result, I was charged a $40 returned payment fee and $356.17 in interest charges. I escalated the matter to Daniel Pittman, a supervisor at E*TRADE, who acknowledged that the account lock occurred. However, he refused to take responsibility or reimburse the financial harm that E*TRADE’s actions caused. Consumers should be aware:... read more
I’ve been an E*TRADE customer for years, but this recent experience has been infuriating. My account was suddenly locked without clear explanation, and it’s now been three full days with no access to my own funds. Customer service asked me to send a selfie for verification. I submitted it while live on the phone with an agent, who reviewed the photo in real time, confirmed it looked good, and said they were passing it along to the team that clears security issues. Two days later I was told the selfie wasn’t acceptable becaus... read more
Worst Financial Company I've ever dealt with. I used my accounts conservatively to invest. In July, I tried to send a wire to a USD account in my own name at Dart Bank to fund my Kraken Account. After this I was harassed. My accounts were restricted and I was made to verify my last two deposits. The deposits were verified as authorized, legitimate, and not subject to recall. After the restrictions were removed and the wire was to be sent, my accounts were again restricted. This time my identity was throughly verified and E*T... read more
Frequently asked questions about E*TRADE Financial Corporation
How is E*TRADE Financial Corporation rated?
E*TRADE Financial Corporation has a 1.8 star rating with 43 reviews.
When is E*TRADE Financial Corporation open?
E*TRADE Financial Corporation is open now. It will close at 5:00 p.m.
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