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E*Trade Financial

1.6

About this business

Specialties E*TRADE is a leading financial services provider and a pioneer in the online brokerage industry. We are determined to level the playing field for individual investors like you, by delivering best-in-class digital platforms, customer service professional assistance, and educational resources to help investors and traders plan for their near and long-term investing goals. And while you probably know us as an online leader, we're real people--and we'll actually speak to you that way. We are here to help; just call o... read more

Location details

145 E 42nd St, New York, NY, 10017, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.631 reviews
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Scott Emick's profile image
Scott Emick 
on Google
5 days ago

Worst Financial Company I've ever dealt with. I used my accounts conservatively to invest. In July, I tried to send a wire to a USD account in my own name at Dart Bank to fund my Kraken Account. After this I was harassed. My accounts were restricted and I was made to verify my last two deposits. The deposits were verified as authorized, legitimate, and not subject to recall. After the restrictions were removed and the wire was to be sent, my accounts were again restricted. This time my identity was throughly verified and E*T... read more

José Luis Benaque Rojas's profile image
José Luis Benaque Rojas 
on Google
2 weeks ago

Pésimo servicio. Sin canales de comunicación. Llamadas para soporte técnico una hora en espera. 

Michael's profile image
Michael 
on Google
4 weeks ago

Worst. Minus million stars. I've almost forgotten such an exemplary, and yet non-effective, bureaucracy could exist. Takes forever to confirm status, etc. They ask for one document then for another one, and again, and it's never ending. Documents fail to upload cause their website is buggy and phone agents admit that offering to upload using DocuSign (what?). Total incompetence. If you guys need to impose strict rules and follow rigorous legislation, then, at least, make sure you're prepared for it (you are not). How can one... read more

Antoinette Brooks's profile image
Antoinette Brooks 
on Google
2 months ago

First of all, I have an account with them through my employer so I have plenty of stock with them so I opened up a checking account. They have restricted my account due to an NSF that my bank verified to them then they wanted me to send in my drivers license and Social Security so I did along with my bank statement and still have my money they Keep telling me that they’re gonna unrestrict my account I’ve never done anything wrong been having this account for a months and money from a direct deposit from my employer never tou... read more

Mike S's profile image
Mike S 
on Google
5 months ago

I tried to ask simple questions about my account with Kenneth Young and says he will get back to me and never did, twice. 

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Frequently asked questions about E*Trade Financial

How is E*Trade Financial rated?

E*Trade Financial has a 1.6 star rating with 31 reviews. 

When is E*Trade Financial open?

E*Trade Financial is closed now. It will open tomorrow at 8:30 a.m. 

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