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E*TRADE FINANCIAL
- Financial Services
- Chicago, IL
About this business
E*TRADE is a leading financial services provider and a pioneer in the online brokerage industry. We are determined to level the playing field for individual investors like you, by delivering best-in-class digital platforms, customer service professional assistance, and educational resources to help investors and traders plan for their near and long-term investing goals. And while you probably know us as an online leader, we're real people--and we'll actually speak to you that way. We are here to help; just call or visit an E... read more
Location details
125 S Wacker Dr #100, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad customer service
The absolutely worst phone support I’ve encountered. A very minor mistake that was easily corrected has led to more than two weeks of phone calls trying to approve a tier 1 options account. I have been lied to repeatedly about the issue being resolved within a specific time frame only to be disappointed every time.
I have been trying to transfer my money from Etrade to the financial advisor handling my retirement account I have at BMO for at least 5 months. (Now that I'm retired, I've consolidated all my money to 1 account.) I've filled out the application they said was missing in June, 3 months ago. They are still "reviewing" my request. The SEC is now involved. They contacted them twice and still my transfer request is being denied. I would leave 0 stars if I could.
Not available and no return call. Maybe because it was Friday. Or holiday weekend. Due to COVID no customers allowed in person office visit.
They holding my $10,000 for two years.I called at least 20 times people not helping at all . No office open I can go and get my money .they lock my account for suspicious activities. My lawyer wants 5000 to get money . Horrible company .
Frequently asked questions about E*TRADE FINANCIAL
How is E*TRADE FINANCIAL rated?
E*TRADE FINANCIAL has a 1.7 star rating with 35 reviews.
When is E*TRADE FINANCIAL open?
E*TRADE FINANCIAL is closed now. It will open tomorrow at 8:30 a.m.
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