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Specialties E*TRADE is a leading financial services provider and a pioneer in the online brokerage industry. We are determined to level the playing field for individual investors like you, by delivering best-in-class digital platforms, customer service professional assistance, and educational resources to help investors and traders plan for their near and long-term investing goals. And while you probably know us as an online leader, we're real people--and we'll actually speak to you that way. We are here to help; just call o... read more
1001 Franklin Ave, Garden City, NY, 11530, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
No customer service or answering the phone
If I could give them zero stars I would. I have been trying to transfer money out of my account for over a month now. I have sent countless messages, emails and spent well over an hour on hold trying to get in touch with customer service. In fact, as I write this I have been waiting on hold for over 30 minutes. I have done this multiple times over the past month. There is no update on time or number of people in front of you. I keep getting the same error message that the "external account validation failed" when trying to t... read more
They do a great job especially compared to the big firms that charge much more.
E*TRADE FINANCIAL has a 2 star rating with 4 reviews.
E*TRADE FINANCIAL is closed now. It will open on Monday at 8:30 a.m.
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