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ESSA Bank and Trust
- Banks
- East Stroudsburg, PA
About this business
Location details
5120 Milford Rd, East Stroudsburg, PA, 18302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I've been with ESSA for over 20 years. Had 9 accounts with them as of a couple years ago. Then I was attempting to perform a transaction and the manager didn't allow it. She used the term "manager's discretion." I found that quite strange since I had performed that specific transaction in the past with no problems. I left the branch, went to the next closest branch, and the transaction was processed successfully with no questions asked. I don't like it when individuals or businesses go out of their way to create a hassle for... read more
While this bank might not have the latest and greatest technologies offered by some of the larger financial institutions, they always provide service with a smile and are eager to assist in any way they can. I have a couple of accounts with them and am happy to continue giving them my business!
I have always had positive experiences with this branch. The staff is very helpful and attentive. I feel they are very professional. The bank is well maintained and they are very aware of their customers' needs. Unfortunately, COVID restrictions have affected the ability to be fully open to the public and only drive through is available. Hopefully this will change soon.
It is extremely frustrating dealing with a bank that is not keeping up with technology. Constant issues with getting locked out of online banking and no real help except during business hours. Need to deposit a check with your cell phone? You better endorse it with ESSA’s special endorsement otherwise it will just sit in limbo with no notification that it is not being deposited. I am sorry I ever got involved with this bank! I will be transferring my home equity loan elsewhere ASAP!
" GREAT CUSTOMER SERVICE, THEY TREAT YOU LIKE A FAMILY ESPECIALLY AT THIS BRANCH "
Frequently asked questions about ESSA Bank and Trust
How is ESSA Bank and Trust rated?
ESSA Bank and Trust has a 3.8 star rating with 9 reviews.
When is ESSA Bank and Trust open?
ESSA Bank and Trust is open now. It will close at 5:00 p.m.
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