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ESL Federal Credit Union

4.3

About this business

Location details

1881 Monroe Ave, Rochester, NY, 14618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:30 p.m.
SunClosed
4.315 reviews
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Anna Makusij's profile image
Anna Makusij 
on Google
6 days ago

This credit union sucks. Always has issues with the app and ATMs are down a lot so you can’t get cash out. If you have to dispute a transaction and get a new debit card they don’t even have the service where you can go into the bank and get a digital card on your phone wallet while waiting for a new card. Should’ve never left Chase for this. Will be going back or to a better bank. 

S D's profile image
S D 
on Google
4 months ago

Super helpful, has been my local bank for years and always great and fast 

Patricia Banahene's profile image
Patricia Banahene 
on Google
4 months ago

I have been banking with ESL in Brighton for a few years now and they are great. I have been working with Mark Herman and he is a gem of a guy. When I started my business two years ago he helped me with my business accounts and answered all of my questions. I would definitely recommend working with Mark and banking with ESL. 

Michael Marciano's profile image
Michael Marciano 
on Google
5 months ago

Absolutely not customer service. Was treated very rudely by a woman here who ended up being wrong on everything she told me . Avoid this branch at all costs 

D Sell's profile image
D Sell 
on Google
10 months ago

I recently visited the ESL at Twelve Corners on Monroe and met with Sharon to explore the possibility of moving all of my accounts to ESL. Sharon was amazingly friendly and informative. Though I intended just to find out more about ESL, I was so impressed with her warmth that I left having opened both checking and savings accounts. She walked me through the process of setting up online banking and provided all I needed. I will soon be moving my money market account there was well. Sharon exceeded my expectations. This is wha... read more

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Frequently asked questions about ESL Federal Credit Union

How is ESL Federal Credit Union rated?

ESL Federal Credit Union has a 4.3 star rating with 15 reviews. 

When is ESL Federal Credit Union open?

ESL Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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