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ESL Federal Credit Union

3.7
  • Batavia, NY

About this business

Location details

4214 Veterans Memorial Dr, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:30 p.m.
SunClosed
3.755 reviews
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Reyna Carrasco's profile image
Reyna Carrasco 
2 weeks ago
Mr. Buttons's profile image
Mr. Buttons 
3 weeks ago

If you need help with accessing your account of the weekend good luck!! There is ZERO help!! Unacceptable!!! Every single time I have called I am on wait for 10+ mins. Unacceptable!!! The APP sucks!!! They make it sssooo confusing just to make a loan payment!! They want you to miss your payment so they can charge you more and ruin your credit!!! This is a chop shop of banks!!! STAY AWAY!!!!!!!!!! 

Jeff Dickinson's profile image
Jeff Dickinson 
4 weeks ago
Royal Hess's profile image
Royal Hess 
a month ago

ESL Federal Credit Union has been one of the worst companies I have ever dealt with, especially regarding my auto loan. My pay schedule is not traditional. I am paid once per month, usually toward the end or beginning of the month, which can sometimes cause my payment timing to fall behind. Instead of receiving clear assistance, I have dealt with misinformation, long hold times, disrespectful comments, and poor customer service. On March 5, I requested to speak with a supervisor, but I did not receive a call or speak with on... read more

Rugged Fuzzy's profile image
Rugged Fuzzy 
a month ago

Two people at counter no one in line when I entered at 1:30 so not very busy at the time and I waited in line for over 25 mins enough time to write this review before getting waited on... ill give you more stars when I see more teller working at 130 on Friday.. 

Frequently asked questions about ESL Federal Credit Union

How is ESL Federal Credit Union rated?

ESL Federal Credit Union has a 3.7 star rating with 55 reviews. 

When is ESL Federal Credit Union open?

ESL Federal Credit Union is closed now. It will open at 9:00 a.m. 

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