Erie County Care Facility

Anonymous 

on Wellness

12 years ago

Does this provider always put the customer first? Yes, they always put customers first 

Anonymous 

on Wellness

12 years ago

Does this provider always put the customer first? Yes, they always put customers first 

Anonymous 

on Wellness

12 years ago

Did the staff make you feel uncomfortable when you called with questions or concerns? Absolutely! They made me feel like my questions and concerns were stupid Was it easy to make an appointment with this provider? Yes Does this provider always take that extra step to make you feel special? Yes, I always enjoy my appointments Is this business handicap-accessible? Yes, it was handicap-accessible Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessar... read more

Anonymous 

on Wellness

13 years ago

Does this provider always take that extra step to make you feel special? No, I don't think they appreciate my loyalty Did you notice a foul odor when you arrived at this provider's office? Yes, they need to clean or sterilize their facility more Did you feel like this provider's office was understaffed? Yes, I had to wait a long time before someone was able to help me 

Anonymous 

on Wellness

13 years ago

Did this provider use excessive foul language? No Did you experience unnecessary pain during your visit? No Does this provider promptly return your phone calls? Absolutely not! My phone calls aren't returned at all! Were the staff members able to answer your questions? The staff didn't seem to know very much, they couldn't ever answer my questions Did this provider ever dismiss your concerns as unimportant? All the time. They accuse me of making problems up 

Anonymous 

on Wellness

13 years ago

Did this provider seem well-trained and experienced? Absolutely, they were an expert! Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Was this provider late to your appointments? No, they were on time Did this provider prominently display their diplomas or business license? Definitely! I saw it as soon as I walked in! 

Anonymous 

on Wellness

14 years ago

Did they follow up with you after your appointment? No, but they said they were going to! Was it easy to find parking at this provider's office? Yes, it was convenient Was there annoying music playing while you waited or during your visit? No, there was no annoying music Are you going to visit this provider again? Only if I couldn't find a better substitute Is this provider easy to reach in an emergency? Absolutely not. I was forced to call the emergency room.