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Equissentials
- Retail
- Tahmoor, NSW
About this business
Location details
Shop/6 Larkin St, Tahmoor, NSW, 2573, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Brought an item and paid for express post on the 26th April and have had no communication or emails and no item. Emailed them asking what is going on and o get told to “check” my junk inbox. I asked for a tracking number for my express post item. 9 days later the parcel is pending and no care has been given by the business.
Great service. Prompt and quick and jacket was exactly what I wanted. Will definitely shop here again
Ordered two items totalling over $1,000 and never received an order confirmation. I had to email multiple times just to get an update. Communication was extremely poor, and when I followed up, they blamed us for not receiving their emails (which we never did). The responses were defensive and rude. Very disappointing experience.
Great customer service - assisted with me with changing my order to a more suitable product. Order one day and it was in the mail in the next day to Tassie! Highly recommend
I can't thank the Equissentials team enough for going above and beyond to get a vital piece of clothing to me ahead of a dressage competition. The time frame was short and, to be honest, it was a herculean effort to get the item to country NSW from overseas. If I could give 100 stars for the personalised customer service I received from Equissentials I would! Thankyou so much for being so wonderful. It's made my weekend possible!
Frequently asked questions about Equissentials
How is Equissentials rated?
Equissentials has a 3.1 star rating with 19 reviews.
When is Equissentials open?
Equissentials is open now. It will close at 5:00 p.m.
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