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Entertainment Earth, Inc.
- Retail
- Simi Valley, CA
About this business
Location details
61 Moreland Rd, Simi Valley, CA, 93065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an incident where I had not received a pre-order I placed. The customer service representative was 100% professional and understanding to my situation and made the process totally seamless. They made me felt heard and resolved my issue.
I need to emphasis that I am a lower end customer. This may or may not frame your perspective on whether you should listen to me or not and I DO understand that companies (B2B) have reasonable issues with EE and I cannot speak to that. All that said, I have few companies or places I trade with that I have 100% trust in their quality efforts or their customer service. EE has consecutively provided quality products for me. They are always packed well and they rarely send me damaged cards or boxes...and I am a SW TVC collector,... read more
Absolute trash company!! Do not use do not buy!!
Donald was extremely helpful! He resolved my issue right off the bat and was extremely personable, professional, and empathetic. He is an asset to Entertainment Earth and should be valued and supported in his role. It's because of people like him that I will continue to be a client.
250$ is it joke or trying get extra money ?
Frequently asked questions about Entertainment Earth, Inc.
How is Entertainment Earth, Inc. rated?
Entertainment Earth, Inc. has a 4.6 star rating with 794 reviews.
When is Entertainment Earth, Inc. open?
Entertainment Earth, Inc. is closed now. It will open on Monday at 9:00 a.m.
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