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Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB)
- Transportation Services
- Ann Arbor, MI
About this business
Location details
801 Airport Dr, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
If I could rate no star I would. I rented a vehicle for 8 days and was to pick up today. They called YESTERDAY to tell me they over booked and did not have the car. They offered no other solution or different type of vehicle. Transferred to escalation cut me off in transfer. Called back went to 800 line. Called back again different number asked to transfer to escalation sent to reservation. Asked for supv told all in a meeting. I'm so disappointed in how this was handled. I was able to rebook through another company but lost... read more
1. The basic operation of the car was not offered to be explained to me. I was not familiar with that model. 2. The dash had "Maintenance Due" notice showing completely obscuring the speedometer. We had to request that be fixed. The staff didn't want to fix it. 3. The intake staff generally showed a lackadaisical non caring attitude 4. A$600:hold on my credit card was not taken off when the actual charge was entered 5. We were promised that the dings that was already on the car before we took it be noted on the rental form. ... read more
Really great team. Nice vehicle. Helped me out when nobody else had cars. Thank you so much!
Frequently asked questions about Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB)
How is Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) rated?
Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) has a 4 star rating with 321 reviews.
When is Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) open?
Enterprise Rent-A-Car - Ann Arbor Municipal Airport (ARB) is closed now. It will open at 9:00 a.m.
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