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4505 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a confirmed Monday evening rental pickup. Arrived and the whole place is locked and lights are off. Called the number and was told that the next available rental was on Wednesday. What is the point of a reservation if there's nothing to reserve?? Don't rely on Enterprise to follow through and definitely have a backup plan. I didn't and now I'm stranded.
picked up a car from this location after a 2-day delay while my car was being evaluated at a shop. the car I was given, after a $500 deposit had a chip in the hood. about a quarter size piece of missing paint. Returned the car to Richmond Ky a couple weeks later, who asked about the chip. they attempted to call poplar lv rd. about it, as have I, nobody answers the phone. Now I've been sent a $1500 bill about it. NEVER accept a car with ANY damage! Even if its just a scratch. They will try to stick you with the bill.
Carmen took great care of me during the rental and return process while my car was being worked on - appreciate it!
Enterprise is the best,they were there when I needed a rental,the car was clean,low mileage, and got good gas mileage. On a scale 1-10 give them 10 plus.
Enterprise Rent-A-Car has a 4 star rating with 94 reviews.
Enterprise Rent-A-Car is open now. It will close at 5:30 p.m.
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