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Enterprise Rent-A-Car

3.6

About this business

Location details

11960 Wickchester Ln, Houston, TX, 77079, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.617 reviews
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GinainG Ing's profile image
GinainG Ing 
2 months ago

My car was hit from behind. During the repair, the other party's insurance contacted me to use a loan car here. I got a loan car that was in very bad condition, which showed the unsafety. I tried to contact them to exchange the car for me, the answer they got was that there was no car available for me. I know it was a waste of time. Where is my safety? Poor windshield wipers during stormy season. The undercarriage of the car will fall off. 

D.J. Felon's profile image
D.J. Felon 
3 months ago

Worst experience ever. I suggest you find another location that actually knows what they are doing. Rented a vehicle from another location and was asked to swap it out at this location. Guy behind the counter said "Because your not my customer I can't help you". If you rent from Enterprise are you not a customer of Enterprise? If I drove up in a Enterprise Rental with the rental agreement. Then who's customer am I??? Apparently not this locations customer. 

Marla Shields's profile image
Marla Shields 
3 months ago

Laz Caston stayed late to help make sure I had a safe car for me and my newborn after an accident. He went above and beyond and helped so much! 

Pauline Nguyen's profile image
Pauline Nguyen 
8 months ago

Excellent service 

Asa Hunt's profile image
Asa Hunt 
8 months ago

Super nice people, kept me updated and went above and beyond with repairs and made everything look new 10/10 recommend 

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Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 3.6 star rating with 17 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is open now. It will close at 5:00 p.m.  

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