Enterprise Rent-A-Car

marymary1274 

on Google

a month ago

If I can rate a negative rating, I would. They charged me for damages I did not make. Long story short, My car was being worked on and I needed a rental during this time. Enterprise did not give me the car I was promised. Instead gave me a much bigger vehicle causing me to buy extra insurance each day. They said they should have a smaller car within a couple days and I can switch it out. After 4 days of driving it, (obviously not getting a smaller vehicle) I felt comfortable enough to take the extra insurance off. This was a... read more

Niki 

on Google

a month ago

Even though I booked several weeks in advance, we were not given the vehicle we asked for nor a comparable vehicle. They attempted to give us a vehicle with a cracked windshield across the driver’s sight of vision even though it was illegal in the state we were driving in. They were not able to meet our needs and assigned us a sedan but then gave it away to another customer. After 45 minutes of waiting we were given a sedan that reeked of cigarette smoke. I declined because of the smell but they had nothing else to give us. ... read more

chris pryor 

on Google

a month ago

Stay far away from this place. The cee u next Tuesday that runs this place is dishonest. Says my wife scratched the car when she didn’t. Dishonest as hell. 

Darryn van der Ross 

on Google

a month ago

☆☆☆☆ I recently rented a vehicle from this location while my personal car was in the body shop. The staff was polite and the process seemed straightforward at first, but my experience after returning the vehicle was extremely frustrating. After dropping the rental off (per their process through a partner body shop), I later received notice of a damage claim being filed against me. The claim alleged significant damage that I did not cause. Thankfully, I had documentation showing that the vehicle already had damage noted at th... read more