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Enterprise Rent-A-Car
- Transportation Services
- Manhattan, KS
About this business
Location details
5500 Fort Riley Blvd Ste 107, Manhattan, KS, 66502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 11:00 a.m. to 2:30 p.m. | |
| Sun | 11:00 a.m. to 2:30 p.m. |
I called the Enterprise and told them our flights got delayed. It was Christmas eve. They said they would stay open after hours because the flights got delayed and assured us they would be there. We arrived and went to get our car and they were gone. They abandoned us in the airport and stranded us there with no way to get back on Christmas eve with two toddlers. I called customer service multiple times and each time they sent an "urgent" or "priority" message to someone but I never heard back from anyone. Never got 1 call b... read more
Beware…this place will leave you stranded with no car!! We called ahead of time and were told the car rental would stay open up to 2 hrs after a flight to get a car rental (after hours). We confirmed our flight. When we arrived, no one was at the desk and they had closed. All they could say the next day was “Sorry!?”. Very disappointing. Even TSA told us that happens frequently at the Manhattan airport. Just tell customers you are closed and that’s it!!!!
I had a confirmed reservation and completed online check-in, yet when I arrived, I was told the reserved vehicle was “not available.” I was given a much larger vehicle as the only option, which was unsafe and uncomfortable for me to drive and caused significantly higher fuel costs. Despite clearly expressing my dissatisfaction, no one from the Manhattan Regional Airport branch contacted me. I had to follow up myself. This location appears to take advantage of being in a small city with limited competition and treats customer... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.4 star rating with 85 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open at 11:00 a.m.
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