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Enterprise Rent-A-Car
- Transportation Services
- Saint Louis, MO
About this business
Location details
115 N 6th St, Saint Louis, MO, 63101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Marcus at the Downtown St. Louis location is the best. These smaller offices are often a bit of a wildcard when it comes to vehicle availability. When I visited recently there were issues with the all the available cars, but Marcus got a car clean and ready to go in no time. His effort was apparent and sincerely appreciated.
I arrived for a 9am pickup at 840am. The lady working there was in the back on her phone, came out, called another office, nobody answered, so she said she would try again, bc she said the car had t9 be delivered. When she finally got through to the other office, she told me it would be five to eight minutes. That was at 845. At 930 I checked back in after several times to overhear the other office manager say that I had to understand (things happen, short staffed, busy). No, I don't. And that was rude. Don't pick up a car h... read more
make a reservation at 10 am. they call me and say the car is not ready. then what’s the reservation for?! if you can’t provide then dont take any more reservations! the staff don’t know anything about reservations, they say reservations are from the headquarters, they just there in the store.
Booked a van online to pick up. They said they didn’t have one so they sent me to the airport which is 20 minutes away. If you need a rental car in St Louis I’d recommend not dealing with the downtime location and figure out how to pick up at the airport. Also, I feel terrible for the guy working at the store. It sounds like Enterprise is setting this guy up to fail and has a mess on their hands. I do not blame the guy I talked with on the phone and I feel terrible for him. Whoever the manager is at this location needs to ge... read more
Just rented with Enterprise again and had a great rental and service from Logan and Marcos at this location. Quick and attentive. For sure coming back next time. Thank you
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.4 star rating with 40 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open on Monday at 7:30 a.m.
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