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4050 Mother Lode Dr Ste B, Shingle Springs, CA, 95682, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was the worst customer service I have ever received at a car rental business. I went to pick up my rental on July 13, 2026. There was only one employee helping customers and he was running around everywhere in the heat, so this is no reflection on him as he was very polite and apologetic, and it is clearly a management/understaffing issue. There were multiple customers in the waiting room, and the phone was ringing non-stop with no one to answer. Firstly, I had a reservation but still had to wait 45 minutes to actually ... read more
We reserved a compact car for a week and got a call they did not have a compact but offered a mini van for the same rate. The clerk Trent was very courteous and helpful. Upon returning, we were stuck in traffic for 45 min- I tried calling the office to advise I would be late due to traffic, but my call was rerouted to another branch. I called 6 times and each time it was rerouted. I was upset no one would pick up the call. When I got there at 4:55pm, I walked into the lobby with 8 people in it and Trent was the only employee... read more
It was all good
Very Professional and Helpful!
Enterprise Rent-A-Car has a 4.2 star rating with 87 reviews.
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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