Enterprise Rent-A-Car

Matt H 

on Google

a month ago

I would DEFINITELY recommend this place for your next car rental. The people that work here are top-notch and honest! I have rented several vehicles from here to use on trips when I need a larger vehicle. The gentleman (Farhan) provides excellent customer service! When it comes to car rental places, Enterprise in Elk River MN is trustworthy, with a good selection of vehicles. Update, since turning in this vehicle I have been getting threatening emails about damage to their vehicle from a "damage recovery unit" I have spoken ... read more

nplia vaj 

on Google

a month ago

Will not use this location again. They treat people's property like trash. They just throw it away. What's the point of having a lost and found? Not even 24hrs and my property was thrown away. Manager responses and says they will reimburse me and now has not returned any calls!!!! Can't even get corporate to return a call either. NOT Recommending this location. I am still waiting to get reimburse after manager advised me it is their fault and they will reimburse me. Poor customer service it's been 2 weeks this is frustrating... read more

Brenda Prudhomme 

on Google

2 months ago

Excellent Service 

A 

on Google

3 months ago

They came and picked me up after I dropped my car off to get repaired. Rental car was clean, and the service was quick! Thanks 

Seda Alpsuyu 

on Google

3 months ago

Worst rental experience I have ever had, carpet on the car was all tore up when I got it. See pic below! Branch manger Farhan has the worst customer service. Sat there for over 20 mins to update a card and 2 staff could not figure it out and then told me that my bank card was a pre paid card and they could not use it, but I had just used my other bank card from the same bank to get the car. Will never rent from them again.