Enterprise Rent-A-Car

Ashley Burrow 

on Google

2 weeks ago

Insurance rented a car for me through enterprise due to a car accident. Initially, I got my car and the next day they upgraded it to a bigger size. When it became clear that the rental was gonna be long-term, I attempted for two Weeks to change out the car for something I felt safer in. I could never get through to the Cumming store on the phone. I would be on hold for 17 minutes and then it would tell me that my Call could not be transferred. I spoke with someone outside the local store several times who assured me I would ... read more

Wayne Lampp 

on Google

2 weeks ago

The whole staff was friendly and helpful from getting me the best deal on a vehicle to when I turned it back in. 

Christine Muro-Light 

on Google

2 weeks ago

Excellent service and price. Highly recommend them. 

Michael Beer 

on Google

3 weeks ago

The people in Cumming were Pleasant and helpful. My complaints are with the customer service 1-844 representatives that outright lied about using awards, rates, and that charges would be pro-rated based on when the car was turn-in. 

Varsha Ramdoss 

on Google

a month ago

Terrible experience at this location. The car was old, poorly maintained. What I was told about the customer service offline, didn’t match what actually happened in person, which wasted my time. Staff seemed focused on volume, not customer service. I won’t rent from this branch again.