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512 Atlanta Rd, Cumming, GA, 30040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | 9:00 a.m. to 12:00 p.m. |
Insurance rented a car for me through enterprise due to a car accident. Initially, I got my car and the next day they upgraded it to a bigger size. When it became clear that the rental was gonna be long-term, I attempted for two Weeks to change out the car for something I felt safer in. I could never get through to the Cumming store on the phone. I would be on hold for 17 minutes and then it would tell me that my Call could not be transferred. I spoke with someone outside the local store several times who assured me I would ... read more
The whole staff was friendly and helpful from getting me the best deal on a vehicle to when I turned it back in.
Excellent service and price. Highly recommend them.
The people in Cumming were Pleasant and helpful. My complaints are with the customer service 1-844 representatives that outright lied about using awards, rates, and that charges would be pro-rated based on when the car was turn-in.
Terrible experience at this location. The car was old, poorly maintained. What I was told about the customer service offline, didn’t match what actually happened in person, which wasted my time. Staff seemed focused on volume, not customer service. I won’t rent from this branch again.
Enterprise Rent-A-Car has a 4.2 star rating with 472 reviews.
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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