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Enterprise Rent-A-Car
- Transportation Services
- Kennesaw, GA
About this business
Location details
2202 Cobb Pkwy NW Bldg 100, Bldg 100, Kennesaw, GA, 30152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
After my experience with this place twice, it's pretty clear the reviews are bought and untrue. I called to request a pick up twice and no one showed up. If I didn't scramble to get there I would have lost my reservation and teip wouldhave been ruined. Attendant checked vehicle and told me it had a full tank. It was 3/4 full. When I dropped ilthe car off, the attendant asked about the customer sevice to which I said it was horrible. He then attempted to persuade a good review from me with a discount or free upgrade on next r... read more
I experienced my first hit and run back in February, I’d never had a rental before and when I say Collin I believe his name was , was so patient with me. I mean, the calm and understanding demeanor he gave was amazing. 10/10. I know this took a while my apologies. Life got the best of my timing but overall a wonderful experience.
Make sure to look at all of the numbers before you drive away in your rental car. I know, I know, I should have looked more closely... I saw the price that roughly matched what was advertised online and I just signed for the car. Later when I was looking at my credit card online I noticed that I was charged an extra undisclosed $300. Their customer service only works 8-5. Even the chat agents. So no way to resolve immediately. Pretty scammy behavior. I guess we'll see what they say when the chat bots wake up tomorrow. Edit: ... read more
I rarely leave negative reviews, but our experience with Enterprise was incredibly disappointing. We rented a vehicle for a one-way trip from Kennesaw, GA to St. Augustine, FL and were shocked by the condition of the car we were given. The vents were broken, the interior was scratched up and worn, and the vehicle sounded like it was falling apart every time we accelerated. For a $155 one-way rental, this level of quality is completely unacceptable. No customer should be sent on a long road trip in a car that feels unsafe and... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 668 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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