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Enterprise Rent-A-Car
- Transportation Services
- Kansas City, MO
About this business
Location details
1146 W 103rd St, Kansas City, MO, 64114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Manager said she didn't have cars available was able to get a truck when I called and talked to someone at front desk. They stated they do complementary drop off after you return the car, I was not given that service because they address I was going to was 15 minutes from location. Overall poor customer service.
I got the confirmation for reservations but when I reached there they said its not available. They never sent me an email or nothing. And they didn’t do anything about it and the lady at the front desk was really rude. She was saying we don’t have time for anything, this is the worst service ever. Fix your branch and customer service.
I've been renting from Enterprise for over a year now. Mostly once a month sometimes more. I've never had a bad experience. Right now Jaydin and Alexis are my favorite people there. Always friendly, knowledgeable, professional. I can be a bit picky sometimes but they don't seem to mind. I like both of them very much. Both appear to be very hard workers
Enterprise was supposed to pick me up where I dropped my car off for some work, never did and no apology. Not off to a great start. Then they gave me a car that needed an oil change, strike two. Finally when I returned my rental car, they charged my cc for extra two days instead of checking my coverage and extending my service date, and when I called to check the extra charge they took no responsibility making me call my car insurance for reimbursement instead of just handing it themselves. I’m so tired of corporations tryin... read more
I have never had a problem with any rental car until working with this location. The first car smelled like body odor and cigarettes that have been attempted to be covered up with air freshener. The seats had disgusting stains on them. So I had to take it back and ask for another one . This one smells like cigarettes also. I’d rather sniff a Las Vegas motel room floor than smell this car. I don’t have time during their limited business hours to keep begging to swap cars. The cars here are FILTHY. Enterprise is a big business... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.2 star rating with 227 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 7:30 a.m.
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