Enterprise Rent-A-Car

matthew marberry 

on Google

2 days ago

I booked a car through the Chase portal with Enterprise. The reservation was confirmed, payment accepted, and I thought everything was good to go. Then I got a call saying there were actually no cars available. They offered for me to wait a day or two, which wasn’t an option, and said they would cancel the reservation. The problem is they never canceled it. I had to call Enterprise corporate, only to be told they couldn’t cancel it either and that I’d need to contact my travel agent (Chase). That meant multiple separate phon... read more

Christy Boisvert 

on Google

6 days ago

Made a rsvp here after my rsvp in Glouster was cancled by location for no cars once again. I made a second one here and I tried to confirm by calling the location and no one answered. 6 differnt times. I called 5 differnt locations and no one answered . I finally talked to location at Newport News airport where he informed me , He could not provide me any information for the District Managers because they also had no contact information. There is no email information for corporate or franchises. Mel at the glouster location ... read more

Annette Biechler 

on Google

a week ago

Staff was wonderful and rental was awesome. I worked with Baylor and he was great. His customer service skills are fascinating 

Nutty Na Pikul 

on Google

2 weeks ago

Quick service and nice car. Thanks to Baylor' 

Genivene Ward 

on Google

3 weeks ago

I am sitting here right now waiting on a rental. This young man, Baylor has the best customer service I have seen in a very long time. Thank you Baylor for assisting me today. Keep up the great work.